One of the primary objectives of governments in any jurisdiction is engagement – of both people and organizations. Examples of citizens or companies becoming frustrated with government bureaucracy abound and most can be traced to a lack of information in the hands of the government agency representative. Ulysses’ single view of the customer brings the various sources of government and public information together providing a single view of the person or organization’s relationship with government and related entities, thereby enabling much better and comprehensive service delivery. Furthermore, system generated targeted recommendations help government representatives provide highly personalised advice – with just a click.

Education is the base for a nation’s development, as a balanced and well-rounded education is key for children (and adults) to develop their full potential, and help them become good citizens. This requires schools and organizations to take a holistic approach to continuous learning and development, beyond just academics. Latize Ulysses enables students to thrive holistically while making life easier for administrators and educators.

Problem

Government organizations with the key objective of driving growth, collaboration and innovation in their industry vertical or domain have a wide range of services and resources available to support the organizations in that vertical or domain. However, how to provide the right connections, resources, and funding opportunities to each individual organization – local company, start up, and MNC – catered to their specific needs?

Currently, advisors need to comb through a combination of different systems and processes (front facing and backend processing) as well as external sources like websites to understand who the organization is, what the needs are and what similar organizations are interested in order to identify potentially relevant resources, partnerships matches and funding opportunities. The current combination of systems does not allow for automated matching of recommendations and connections to suitable programmes, resources and job opportunities. In addition, it is very time-consuming for internal resources and customer service channels to respond to external queries from companies.

Solution

By using its intelligent data platform, Ulysses, combined with the Recommendation module, Latize drives Industry Engagement & Business Matching by enabling better and faster identification of collaboration opportunities and automatically recommending the right resources and funding opportunities for each organization – suited to the organization’s specific life stage and situation. The intuitive user interface provides a holistic 360 view of each entity in just one click; for example a company (e.g. VC, potential partner), person (e.g. key executive), or resource (e.g. event, course), and enables the user to visually explore and browse the relations and connections between those entities.

Benefits

With Latize Ulysses, government organizations will be able to engage companies in a more productive manner by

• Saving time as all data is intelligently presented in a single view
• Providing effective, targeted recommendations in just a click
• Increasing collaboration opportunities manifold

Problem

K12 schools around the world are struggling to provide timely, personalised and holistic intervention support for their students in order to improve education outcomes. The identification of students in need and the design of intervention programs and strategies is often limited to using pre-built, academically focused, after-the-fact profiling models. A more holistic student assessment is typically done in a reactive, ad hoc manner by aggregating various types of student information manually.

Solution

Latize Education Quotient enables educators to leverage the power of data and analytics to help students learn and perform better to the desired capabilities, thereby delivering an improved education outcome. It does so by providing intelligent, system generated early detection flags for students with intervention needs as well as highly personalised intervention program recommendations.

Benefits

• Understand your students better with a truly holistic student view.
• Minimize student course correction costs by early identification of students at risk
• Increase intervention impact with highly personalised (down to 1 to 1) and holistic intervention programs – with the click of a button.

There have been many attempts in recent years for organisations to be able to better understand the dynamics of the market in which they operate. The relationships organisations have with suppliers, contractors, and clients are multifaceted and numerous requiring extensive investigation and analysis to obtain clarity.

Ulysses single view capability however brings that clarity into focus by drawing all data into an intuitive interface that business users immediately understand. People, companies, events, transactions, products, services, and many more attributes are linked in a relationship manner from which cause and effect can be easily and accurately inferred.

Fraud detection is becoming much more difficult in the technological age with a growing inability to distinguish suspect transactions or behaviour. Whether it be anti-money laundering, fraudulent transactions or illegitimate subsidy claims, it is of little comfort to find out after the fact! Ulysses by contrast monitors all data relevant to transactions, accounts, people, organisations, and a multitude of other entities and attributes, such that early capture and corrective action is enabled. Our semantic processing capability turns all that diverse data into an intelligent knowledge base, establishing true meaning between data points, thereby highlighting direct and indirect connections not usually considered. Surprisingly low volumes of historical data relating to fraudulent transactions can provide profound insights when transformed and presented in Ulysses.

This then sets a benchmark against which data points reflecting potential fraud can be assessed. Aspects such as size of transaction compared to average; length of customer relationship; legal entity structure; country of incorporation; nature of transaction e.g. cash, whether in person or digitally; and many more, can be easily configured in Ulysses. The processing, linking, and rating of all these data aspects is then done continually and holistically by Ulysses to provide clear insight on the likelihood of any interaction being fraudulent. The automatic feedback loop based on confirmed false positives ensures ongoing learning and dynamic evolution of the algorithms, minimizing false positives over time.

The marketing managers dream is to be able to target products, services, and campaigns directly to the interests of every single customer and prospect.

Latize therefor helps marketers increase revenue and deepen customer engagement by providing individualized (segment of 1), needs-based Product Recommendations to new customers and by creating Cross-sell & Upsell opportunities for existing customers. We deliver this in the shortest time to market, even in absence of sufficient data.

Latize Ulysses combines artificial intelligence, a semantics enabled knowledge graph and advanced analysis technology to power its platform. Unlike regular AI platforms, Ulysses does not require a huge volume of data or time to be operationally ready. Unbounded by the traditional black box model restraints, Ulysses is more transparent and ready to meet the requirements of regulatory changes like GDPR.

And what’s more, Ulysses provides a dynamic Single View of the Customer as the base for any business application; because until such time as you are aware of all the dependencies and influencing factors surrounding customer and prospect engagement you cannot maximise your service delivery and minimise your cost of engagement.